Frequently Asked Questions

Whether you're looking to update your kitchen, bathroom or entire home, we have the expertise and experience to bring your vision to life.  Our team is committed to delivering high-quality workmanship that will transform your space.

 Sudden incidents like burst pipes or appliance malfunctions are generally covered by insurance because they’re unexpected.   The same goes for roof leaks due to storms that result in interior water damage.  However, damage due to neglected repairs or poor maintenance might not be covered.  It’s important to address water damage quickly to avoid complications

Be prepared to give a clear description of the damage, when it occurred, and which areas and contents are affected. Photos are helpful as well.  Our team can assist with creating accurate documentation.

Water clean-up will be done in phases.  The first step is to extract and assess, meaning remove all standing water and evaluate the extent of the damages.  Depending on what we find, it might be as simple as removing baseboards and drilling access holes to set up fans and dehumidifiers to dry the walls.  In other instances, we might have to remove flooring, drywall and maybe cabinetry then set up fans and dehumidifiers. This can take multiple days depending on what is needed.  The next phase will be to work with your adjuster and start the repair process. 

 We can’t predict if your rates will increase, so we must refer you to your insurance agent.  Just keep in mind that you need to make a decision quickly.   Delaying action could lead to coverage being denied because insurance companies often require you to take immediate damage mitigation efforts to prevent the problem from escalating and leading to higher repair costs.